Chapter 6 of 6
Negotiation Psychology

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When people hear the word negotiation the often imagine business executived discussing million dollar cotracts or lawyers arguing in the court.
In reality negotiation is something we do every single day.
Whether you are asking your manager for a salary rise or deciding there to eat with friends or convincing your parents to let you travel it discussing deadlines with teammates or even spitting household responsibility, you are negotiating. The difference between people who negotiate well and those who done often has very little time do with intelligence. It has everything to do with understanding people.
Negotiation Psychology us the study if how human thoughts, emotions and behaviour influence decisions making during discussion. It teaches us that people always don't take decisions purely beased on logic. Emotions and trust and timing and confidence and the way information is presented often matter just as much as facts.
One of the biggest mistake ms ooeole make is assuming negotiation is about winning while ithe people loses. The best negotiation does not aim to defeat people. They aim to solve problems. A successful negotiation lease both sides respected and satisfied making futures relationships stronger instead of weaker.
Like any skill negotiation improves with practice. Reading books and observing experienced communicators and taking part in debates and participating in group discussion and simply becoming a better listener all strengthen negotiation ability. Perhaps the most important habit is learning to stay calm. People who control their emotions often make better decisions than thsoes who react impulsively.
Negotiation Psychology also teaches us to recognise common persuasion techniques used in everyday life. Advertisements create urgency with phrases like Limited time offer. Salesman may present a higher price to make the actual price seem like a bargain. Understanding these physiological strategies helps us make thoughtful decisions instead of emotional ones.
Reading is another excellent way to improve. Books such as Never split the Difference by Chris Viss, written by a former FBI hostage negotiator exallin how sympathy, active listening and askingt he right question can completely changed the outcome of a conversation. Rather than focusing on cleaver arguments, these books teach the psychology behind why people say yes or no.
Confidence also plays a major role. But confidence is not speaking loudly or dominating the conversation. It comes form preparation. Before entering any negotiation , know your goals and understand the alternative and anticipate possible objections and outcomes. People who prepare thoroughly usually appear calmer and more convincing because they are not relying on improvisation.
School teaches us to memorize answers. Negotiation teaches us how to think on our feet and communicate with empathy and solve problems alongside other people.
When negotiating, what's more important?
Your vote is final.
Written by
Nila de EvelynMore by Nila de Evelyn
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